Like many public utilities, Denver Water is facing the impending retirement of nearly half its workforce in the next 5 – 7 years. In anticipation of the significant loss of talent and the influx of many new workers, Denver Water created Employer of the Future, an ambitious initiative to counteract the impact of mass retirement, to build a culture of innovation, and to position the organization for performance improvement for years to come. The Schnur Group was hired to design and lead the initiative. The primary goal: Create a workplace that could deliver superior performance and, in the process, help make Denver Water a terrific place to work.
Leading cross-functional teams of employees, we:
As is our style, we created internal capabilities to ensure that the effort could be sustained without a long-term dependence on us. Success for us, after all, is whether the initiative can continue after we’ve gone. And it has.