Case Studies

R. Zaballos & Sons, Inc.

As many highly successful, family-owned businesses will attest, it’s difficult to sustain growth and profitability from one generation to the next. R. Zaballos & Sons, a property management, general contracting, construction firm with agricultural interests, was experiencing the largely predictable challenges of growth and diversification while transitioning leadership to a third generation and attempting to […]

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Denver Water

Like many public utilities, Denver Water is facing the impending retirement of nearly half its workforce in the next 5 – 7 years. In anticipation of the significant loss of talent and the influx of many new workers, Denver Water created Employer of the Future, an ambitious initiative to counteract the impact of mass retirement, […]

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Strategic Planning for Denver International Airport

The situation. Leadership of Denver International Airport (DIA) sought to increase performance and service by creating a vision statement for the organization and, subsequently, developing and implementing a Strategic Plan to guide its growth. It was hoped that a new vision and well-crafted, compelling Strategic Plan would provide a catalyst for culture change that would, […]

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Organization and Culture Change at Los Angeles World Airports

The situation. Los Angeles World Airports (LAWA), operator of Los Angeles International, Ontario, Palmdale and Van Nuys Airports, required a new organization structure and an enhanced operating culture to enable it to accomplish a new set of business objectives. The organization, previously structured to provide efficient service while developing a comprehensive Master Plan, was now […]

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Developing Leaders at Aflac

The situation. The American Family Life Assurance Company of Columbus (Aflac), a large and fast-growing supplemental insurance company, required an innovative program to develop and enhance leadership skills in the organization’s top 500 employees. Executive leadership requested the creation of a distinct leadership program for each of three key management groups: Senior managers (75), mid-level […]

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Organization Design and Leadership Development at The Clorox Company

The situation. The Finance and Accounting function of The Clorox Company, a multi-national consumer products company, required a new organization structure, one capable of increasing the ability of the function to serve the needs of the business. The function also needed a variety of support systems and processes to elevate performance, including: A new on-boarding […]

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